Jordan: Initiative Coordinator (Jordanian or non-Jordanian national with valid work/residence permit only)

The Center for Victims of Torture (CVT) works toward a future in which torture ceases to exist and its victims have hope for a new life. We are an international nonprofit dedicated to healing survivors of torture. We provide trauma rehabilitative services for those who have been tortured, train partners around the world who can prevent and treat torture, and advocate for human rights and an end to torture. We are headquartered in Minnesota, USA with offices in Africa and the Middle East. This position supports CVT’s initiative supporting Syrian civil society and survivors of human rights violations through advocacy, service delivery, capacity-building, networking and justice-related initiatives.

The Initiative Coordinator is responsible for coordinating initiative activities, building and maintaining a comprehensive partner network in support of current and prospective programming, and providing day-to-day coordination and implementation of administrative and operational activities in support of local initiatives. S/he is based in Amman, Jordan. Please note this position is subject to funding approval.

Job Responsibilities:

External Relations & Community-Building (35%)

• Research and identify organizations and individuals for outreach regarding potential partnerships to expand CVT’s network, to develop formal and informal collaborations
• Attend (remotely) relevant cluster and other coordination meetings and take minutes of meetings
• Support mapping exercises and (online) surveys and contribute to network analyses and reports
• Organize and update the stakeholders’ database\Arrange initiative events, including (online) coordination meetings, exchange/site visits, information/training sessions (e.g. venue booking, accommodations, schedule and agenda coordination, invitations, transportation arrangements, catering, checking of invoices and attendance sheets, approvals, welcome packets, and general hospitality)
• Support the CVT Office in maintaining appropriate official relationships with government agencies and line ministries in order to facilitate CVT operations

Operational Site Coordination (30%)

• Assist in efforts to update and further develop user-friendly policies, procedures, and systems to promote operational efficiency and accountability
• Regularly review office facility to ensure equipment, infrastructure, and furnishings are in good state of cleanliness, repair, and maintenance at all times; report any needs to management on a daily basis; and coordinate necessary services
• Serve as primary key holder for office facilities; securely maintain copy of all keys for all offices, desks, filing cabinets, storage cupboards, etc.; maintain accurate records of all key holders
• Maintain a supply and equipment inventory, ensure its contents are appropriately monitored and kept safe at all times, and provide tracking sheets to management on a regular basis
• Coordinate with CVT IT staff in conducting regular checks of Information and Communications Technology and Equipment to ensure compliance with CVT policies, procedures and safety and security standards; report to Technical Support & IT Specialist any needs, malpractice, or malfunctions
• Record minutes of general staff meetings or any other meeting and distribute accordingly to appropriate audiences; as well as following up on action points from administrative meetings
• Prepare procurement orders and authorization requests for office needs including preparing bids analyses, purchase/service requests, and invoicing documentation that meet CVT internal control requirements
• Purchase of office supplies, project materials, and other resources required by following applicable donor guidelines, internal controls, and CVT policies and procedures
• Support logistical needs of staff and project activities, including maintaining a roster of drivers and safe vehicles to be used by staff and visitors

Risk Management (15%)

• Act as security focal point for in-country or regional activities as requested.
• Contribute to project risk analyses, risk level determination, and threat matrices as requested
• Contribute to the development and delivery of a pre-arrival briefing to all travelers associated with the initiative
• Assist management in ensuring internal incident reporting systems are understood, utilized, and responsive to ongoing developments while recommending any necessary improvements
• Provide all new staff in location with comprehensive health, safety and security briefing in collaboration with local resources and partners
• Arrange regular maintenance, testing, reporting, and record-keeping for safety and security devices in office facilities

Administrative and Finance responsibilities (15%)

• Responsible for holding and issuing office keys, storage keys, staff and visitors ID’s, electronic access cards, mobile telephones, SIM cards and credit, laptops, and maintaining accurate records

• Responsible for creating, updating and distributing team bios; internal contact and telephone lists in coordination with Regional Representative

• Coordinate the submission of HR forms in compliance with CVT’s human resource systems and CVT’s National Employee Personnel Policy (i.e.: Timesheets, travel schedule, recovery time, and leaves)

• Track, prepare and submit reimbursement disbursements and payroll payment requests (wages; social security; tax; allowances) and calculate statutory deductions

• Enter transactions and supporting documentation into files and electronic tracking system; prepares and maintains financial records

• Work closely with management in preparing and submitting weekly, monthly, and year-end financial cash forecasts, reconciliations, requests, and reports

• Provide support in accounting and reconciliation for any partner field finances

Perform other duties as requested (5%)

Qualifications:

Required education, experience, certificates, licenses or registrations

• Bachelor’s degree in international development, political or social science, business/public administration, project management or a related field is required

• At least five (5) years of progressive responsibility and/or work experience in developing and maintaining partnership relations, coordination, facility and risk management, or operational capacity in different locations in the region is required; experience in a humanitarian setting is strongly preferred

• At least three (3) years of experience working with an international organization is required, ideally with regular interaction with expatriate and HQ staff

Preferred education, experience, certificates, licenses or registrations

• First aid certification is preferred

Competencies (Knowledge, Skills and Abilities)

• Written and spoken fluency in English and Arabic is required
• Computer literacy and a professional understanding of Information, Technology and Communications Systems
• Demonstrated experience sensitively building trust with local communities and partners.
• Strong analytical skills and sound judgment, with the ability to synthesize diverse and complex information from a wide range of sources, and to develop clear and actionable recommendations based on that information
• Demonstrated flexibility to adapt to changing project requirements, partners or staff needs and security climate
• Demonstrated ability to problem-solve creatively and mitigate risks effectively to support successful project implementation
• Political, culture and gender awareness in the context of the Middle East
• Excellent interpersonal, communication, negotiation, and diplomacy skills

Ability to travel if needed in the region

Supervisory Responsibilities: Manages contracts but no direct supervisory responsibilities

Work Environment: Position is Jordan-based with flexibility to hire non-Jordanians legally authorized to work in Jordan; Office environments with potential travel throughout the region if needed

Physical Demands: While performing the duties of this job, the employee is regularly required to talk, hear and see. The employee frequently is required to sit, stand, and walk and climb stairs; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift and carry heavy supplies. This position requires car travel up to 4 hours per one-way journey

Travel: Ability to travel to a variety of locations including possible regional travel to complex and potentially unstable operating environments

Suitable and interested applicants are requested to submit their resume, covering letter and salary expectations before the end of the day on Friday August 02, 2019 to: HR_MENA@CVT.ORG