Jordan: Monitoring & Evaluation Analyst (Jordanian national only)

Organization: The Minnesota Center for Victims of Torture (CVT) works toward a future in which torture ceases to exist and its victims have hope for a new life. We are an international nonprofit dedicated to healing survivors of torture and war trauma. We provide direct care for those who have been tortured, train partners around the world who can prevent and treat torture, and advocate for human rights and an end to torture. We are headquartered in Minnesota with offices in Africa and the Middle East.

Position: Monitoring & Evaluation Analyst (Jordanian national only)

Location: Based in Amman with frequent visits to other CVT centers and potentially other areas within Jordan

Objective: The Monitoring & Evaluation (M&E) Analyst is responsible for monitoring and supporting all data systems in M&E department and analyzing data for program evaluation. The main tasks are compiling, analyzing, and reporting on confidential clinical and project activities data. S/he will implement and maintain data collection systems, monitor the integrity of collected data, and provide oversight for data collection processes. S/he will conduct statistical analyses of data and will write or contribute to reports to a variety of audiences. S/he will consult with and support managerial and clinical staff about monitoring and evaluation and data-related issues. S/he will work closely with the Research Department at headquarters.

Relationships

Reports to:HQ Research Associate (technical) and Clinic Manager (adminstrative)

Supervises:None

Internal contacts: (in country) Other (Associate) Psychotherapist/Trainers, (Associate) Physiotherapist/Trainers, Social Services Manager, Clinic Manager, national clinicians, program staff, and (Deputy) Country Director.(HQ) International Services Program Team, Research Department

External contacts: Donors, funders

RESPONSIBILITIES & DUTIES

1.Monitoring and Evaluation Systems and Data Quality:

· Monitors and contributes to all data collection and data entry processes, including project activities/services data and individual beneficiary clinical data

· Provides assistance to project staff to ensure validity and reliability of all data

· Detects and resolves data integrity issues, regularly completes thorough data cleaning procedures

· Maintains well organized and documented archives of clinical data and service records; regularly backs up all data and provides data to headquarters

· Ensures confidentiality of paper and electronic data and that ethical practices are observed and in accordance to the Organization’s policies

· Identifies problems with data collection, including patterns of missing data, low internal reliability, problematic content of particular questions.

· Collaborates with clinical, research, and administrative staff to report and solve data-related issues

· Ensures practices comply with CVT M&E procedures

2.Data Analysis for Program Evaluation:

· Regularly analyzes clinical outcome and service/activity data.

· Analyzes and interprets results for reporting and other purposes using Excel, SPSS, or other programs.

· Regularly calculates frequencies, descriptive statistics, and generates figures and graphs. Analyzes clinical outcomes using crosstabs, t-tests, ANOVA, Cohen’s D, and other statistical techniques.

· Proactively devises and conducts additional analyses as needed to respond to requests and proactively addresses substantive evaluation or clinical questions.

· Conducts data analyses that are of high quality, using rigorous and appropriate statistical methodology, and responds to clinical and program requests for analyses. Accurately interprets statistical analyses.

3.Reporting:

· Contributes to regular reporting for both internal and external audiences, including by ensuring data represented in all reports are accurate. External reports include to funders and local authorities; internal reports include monthly reports to headquarters, requests from research, clinical, policy, or administrative staff, or other ad hoc requests.

· Cooperates with team to ensure reports are prepared and submitted by deadlines.

4.Consultation and Communication:

· Consults across departments with CVT staff concerning data management, data collection, data analysis, or evaluation topics.

· Promotes mutual understanding and maintains proactive communication with clinical staff and Research Department, including participation in clinical meetings as possible.

· Gathers meaningful questions from clinical or administrative staff about CVT beneficiaries or programs;

5. Assists with any other related M&E activities as deemed necessary by the Clinic Manager, Country Director, and/or Research Department.

GENERAL CONDITIONS:

1. Maintains strict confidentiality of data. Is strictly committed to respect the Organization’s confidentiality policy, not to use any information that s/he knows outside the Organization, and not to approach (potential) beneficiaries for their involvement in project activities without prior approval of her/his supervisor

2. Maintains neutrality regarding any sensitive issues such as religion, ethnicity, or political affiliation

REQUIRED QUALIFICATIONS

· Minimum of bachelor’s degree in statistics, mathematics, social sciences, management information systems, business, or related field with substantial research and/or data analysis training component

· Minimum university GPA of 3.5

· At least 3 years of specialized experience in designing or managing research projects, conducting program evaluations, conducting statistical analyses, and managing data in a work setting

· Excellent computer skills in Microsoft Office (particularly Excel, Word, Access)

· High level of competence in SPSS and/or other statistical software package; familiarity with relational databases

· Excellent numeracy skills, including knowledge and skills in statistics and psychometrics

· Excellent written and spoken communication ability in both Arabic and English

· Ability to communicate in a highly professional manner with a variety of audiences

· Ability to work independently, self-motivated, able to consistently meet deadlines

· Good team player, able to take directly and work collaboratively with others

· Excellent interpersonal skills, strong written and verbal communication skills

· Highly organized and detail-oriented

· Interest or commitment to international human rights and the field of humanitarian work

PREFERRED QUALIFICATIONS

· Advanced degree or other certifications in statistics, social science, computer science, program evaluation, etc.

· Experience with online surveys, such as SurveyGizmo

· Experience working in a humanitarian setting, particularly with refugees

· Experience working in a clinical / mental health setting

*Suitable and interested applicants can send their updated resumes & motivation letter to: jordan_hr@CVT.ORG, Title of Email**:** Monitoring & Evaluation Analyst vacancy before 3 PM on Monday 12th of June 2017.*